Where are you located?
Our kitchen is located at Coral Springs FL 33065
Our business doesn’t have storefront door, only curbside and pick up
Is your kitchen registered?
Our baked goods are made in a Cottage Food Operation that is not subject to Florida’s Regulations
Do you deliver?
We deliver only weekends from West Palm Beach to Miami
Just send us an address and we will be more than happy to provide the quote.
What is your processing time for your online selection?
We do require 7 days notice when placing an order including weekends.
You can contact us to select the earliest date we have available also depending on the quantity of your selection.
How far ahead do I need to place my custom order?
We recommend booking your order 2-3 weeks in advance although we can sometimes accommodate short notice bookings. But unfortunately there is no guarantee of this.
Do I need to pay everything up front for custom orders?
All orders require a 50% deposit to secure and confirm the order and the rest balance due before you pick up or deliver to you.
Can we send you a DM on Instagram or Facebook to place cakes, cookies or baked goods orders?
Yes, We can take orders through Instagram or Facebook but we recommend placing the order through our website or email.
Is there a minimum number on an order?
There is 2 dozen (24) minimum when ordering french macarons, mini cupcakes and 1 dozen (12) when ordering cookies, mini cake donuts, chocolate covered oreos, cupcakes, cakepops, cakesicles.
Do you have any ready made baked goods availables for pickup or delivery?
No, we need at least 2-3 weeks in advance
How is the pricing determined?
Our pricing is based on the number of servings and the complexity of the design. We always recommend having a few images for inspiration and a budget you feel most comfortable with. We will always help guide you in the right direction.
How big of a cake do I need to feed my guests?
Our cakes are based on the number of servings, you can have a one tiered cake or even a three tiered cake to feed your guests. See our cake section.
Do you offer workshops or classes?
Yes, we do, workshops and classes will be shared on our Instagram and social media as they become available.
I have food allergies, do you make anything wheat/egg/nut/ free?
No. Unfortunately we don't bake in an allergen free environment and due to the possibility of the presence of these allergens, we don't offer this service.
Food Allergy Disclaimer
Sweet Ideas Bake Shop offers products that may contain peanuts, tree nuts, soy, dairy, eggs and wheat. While we take steps to minimize the risk of cross contamination (cleaning and sanitization and separating the preparation areas, cooking and storage processes of baked goods made with these allergens), we cannot guarantee that any of our products are 100% safe to consume for people with peanut, tree nut, soy, milk, egg or wheat allergies.
At Sweet Ideas Bake Shop, we make every effort to identify ingredients that may cause allergic reactions for those individuals with food allergies.. We have strict policies in place to avoid cross contamination. However, there is always a risk of contamination (we cannot guarantee a total absence of these allergens in shared equipment where items are prepared, washed and sanitized). For this to be a guarantee we highly encourage you to seek an allergy free bakery.
Customers concerned with food allergies need to be aware of this risk. Sweet Ideas Bake Shop will not assume any liability for adverse reactions to food consumed, or items one may come in contact with while eating our products.
Please contact us if you have any specific questions about our ingredients or food handling policies.
Processing Time Disclaimer
Online order: we do require 7 days notice when placing an order including weekends. You can contact us to select the earliest date we have available also depending on the quantity of your selection.
Custom orders: we recommend booking your order 2-3 weeks in advance although we can sometimes accommodate short notice bookings. But unfortunately there is no guarantee of this.
Returns, Refunds, Exchanges
Due to the perishable nature of our products and how we are unable to control how our products are transported and stored once they leave our kitchen, Sweet Ideas Bake Shop does not accept returns, provide refunds or exchanges.
If, for some reason, you are unsatisfied with your purchase and feel it does not match your expectations, please contact us by emailing sweetideasorder@aol.com WITHIN 24 HOURS of the date you picked up your order and provide the following information: order number, photos of all angles including product and packaging, a detailed description of the issue and information on how your item was transported and stored. We will make every effort to address your concerns and make sure you are happy with your Sweet Ideas Bake Shop experience.
Due to the perishable nature of our product, all claims submitted after the 24 hour pick up window or without proper photos, order number, transportation and storage information will not be eligible for re-order or credit. For orders placed through our website, any refund will be processed minus a 5% card processing fee.
Cancellations & Modifications
All online order cancellation requests must be submitted a minimum of five business days prior to your scheduled pick up or delivery date. Custom order cancellations must be made within 15 days of the event date, 50% deposits are non-refundable. Once preparation, product ordering and baking has commenced, there are no refunds provided for cancellations or modifications.
However, at its sole discretion, Sweet Ideas Bake Shop may grant cancellation and/or full or partial refunds after orders are fulfilled depending on the circumstances. For orders placed through our website, a credit for the amount will be provided to the client at our own discretion.
For order cancellation or modification requests, please contact us by emailing sweetideasorder@aol.com We will do our best to accommodate your needs, however, such requests may not be possible due to the order processing schedule.